Effective Date: January 1, 2025
1. Cancellation Eligibility
- Allowed within 7 days of purchase
- Applicable only if services are not fully utilized
2. Non-Refundable Cases
- Requests after 7 days
- Fully utilized services
- Quarterly plans after activation
- Non-service-related complaints
3. Refund Request Process
Email [email protected] with:
- Registered email ID
- Plan details
- Purchase date
- Reason for request
4. Refund Processing
- Timeline: 7–10 business days
- Mode: Original payment method
- Confirmation sent via email